kaki 4d Platform Privacy Notice
This page describes what we collect when you use kaki 4d and how we keep that data protected. We collect personal information necessary to verify your identity, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and provide customer support across our live-dealer tables, slots, football markets, and esports categories.
We are committed to transparent data handling. We do not sell your information to third parties. We use your data only for account verification, payment processing, fraud prevention, and service improvement. This notice explains our practices in plain language, so you understand exactly how your information flows on kaki 4d.
We comply with applicable data-protection regulations across the regions where we operate. If you have questions about your data or wish to exercise your rights, contact us using the channels listed at the end of this notice.
What We Collect on kaki 4d
Account registration data
When you register on kaki 4d, we collect your email address, phone number, and username. We use your email to send account updates, payment confirmations, and support responses. We use your phone number for two-factor authentication and account recovery if you lose access to your email.
Identity verification documents
Before you can deposit or withdraw on kaki 4d, we require a government ID (KTP, passport, or driving licence) and confirmation of your bank account or e-wallet details. We collect these documents to comply with Know Your Customer (KYC) and anti-money-laundering regulations. We store your ID securely and use it only for verification purposes. We do not share your ID with third parties except as required by law or regulatory authorities.
Payment information
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive transaction confirmation from the e-wallet provider. We record the amount, timestamp, and e-wallet account identifier. We do not store your e-wallet password or PIN. When you transfer via mobile banking, local payment, online payment, or e-wallet, we assign you a virtual-account number and record which transfers arrive into that account. We do not collect your full bank credentials.
We treat your payment information with the same security standards as banks do. Your data is encrypted in transit and at rest on our servers.
Gameplay and account activity
We log every spin on our slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), every hand at our live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and every wager on our football markets (Liga 1, Piala Indonesia) and esports coverage (Mobile Legends, Free Fire). We record your bet size, outcome, timestamp, and resulting balance. This data serves three purposes: it allows you to review your account history on kaki 4d, it enables us to detect fraud or unusual patterns, and it provides evidence if a dispute arises about a transaction.
Communication records
When you contact our support team via email, live chat, or WhatsApp, we keep a record of your inquiry and our response. We use these records to resolve your issue, improve our support processes, and train our team. We retain communication records for a minimum of two years unless you request deletion.
Device and network data
We collect technical information about how you access kaki 4d: your device type (Android phone, iPhone, desktop), your operating system version, your browser type, your IP address, and your network connection type (4G, WiFi). We use this data to optimise our platform's performance, detect security threats, and diagnose technical issues. We do not use this data to track your location or identify you personally outside of kaki 4d.
- KYC (Know Your Customer)
- The verification process we perform before allowing deposits or withdrawals. We collect identity documents to comply with anti-money-laundering laws and prevent fraud.
- Virtual account
- A unique bank-account number we assign to your kaki 4d account for receiving transfers from mobile banking, local payment, online payment, or e-wallet. We do not store your personal bank account number.
- Encryption
- A security method that converts your data into code so it cannot be read without a decryption key. We use encryption for all sensitive data in transit and at rest.
- Data retention
- The period for which we keep your data on our servers. We retain most data for the duration of your account plus a minimum of two years after closure, unless longer retention is required by law.
How We Use and Protect Your Data
Data use on kaki 4d
We use your personal information for five purposes: (1) to verify your identity and comply with regulatory requirements; (2) to process your deposits and withdrawals across DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet; (3) to provide customer support when you contact us with questions or disputes; (4) to detect and prevent fraud, money-laundering, and account abuse; and (5) to improve our platform's performance, security, and user experience through analytics. We do not use your data for marketing purposes unless you explicitly opt in.
Third-party processors
We share your data with carefully selected third parties only to the extent necessary to operate kaki 4d. Our payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions) receive your transaction details. Our identity-verification vendor receives your ID and banking confirmation to verify your account. Our customer-support platform (email and live chat) stores your communication history. Our analytics provider receives anonymised gameplay data to help us optimise performance. We do not sell your personal data to data brokers, advertisers, or any other commercial parties.
Security measures
We encrypt all sensitive data (passwords, bank account details, ID documents) using industry-standard encryption both in transit and at rest on our servers. We restrict access to your data to authorised kaki 4d staff only. We perform regular security audits and penetration testing to identify and fix vulnerabilities. We maintain firewalls and intrusion-detection systems to block unauthorised access. We require our staff to sign confidentiality agreements. If we detect a data breach, we notify affected users within 48 hours and provide guidance on account recovery.
Your rights on kaki 4d
You have the right to request access to all personal data we hold about you. You can request correction of inaccurate information. You can request deletion of your data, subject to legal and regulatory retention requirements. You can request a copy of your data in a portable format. You can opt out of certain communications. To exercise any of these rights, contact our support team using the channels listed below.
Cookies and tracking
Our platform uses cookies to maintain your login session and remember your preferences. We do not use cookies for tracking or profiling beyond what is necessary to operate kaki 4d. You can disable cookies in your browser settings, but this may affect your ability to use our platform. We do not place third-party tracking pixels or scripts on our site.
International data transfers
Our servers are located outside your jurisdiction. When you use kaki 4d, your data may be transferred to and stored in countries outside Indonesia. We ensure that any international data transfer complies with applicable data-protection laws. We do not transfer your data to countries without adequate data-protection standards unless you explicitly consent.
Contact us about privacy
If you have questions about our privacy practices or wish to exercise your rights, contact our support team:
- Email: [email protected] — we respond within five business days.
- Live chat: Available on our platform during business hours (9 AM–6 PM Jakarta time) — we respond within two hours.
- WhatsApp: Message us with your account ID and privacy inquiry — we respond within 24 hours.
- Postal address: Contact details available on our About us page for formal privacy complaints.
We take all privacy inquiries seriously and investigate complaints thoroughly. If you are not satisfied with our response, you may escalate your complaint to the relevant data-protection authority in your jurisdiction.
Policy updates
We may update this privacy notice periodically to reflect changes in our data practices or regulatory requirements. We will notify you of material changes via email and by posting a prominent notice on our platform. Your continued use of kaki 4d after such updates constitutes your acceptance of the revised policy. We recommend reviewing this notice regularly, especially before major events like Idul Fitri, Idul Adha, Imlek, or Nyepi, when we may process higher volumes of account data.